Privacy Policy

A legal disclaimer

Last Updated: 05/08/2025

The information provided on this website by ECO IT services (“we,” “us,” or “our”) is for general informational purposes only. All content, including text, graphics, and services, is provided in good faith; however, we make no representation or warranty of any kind—express or implied—regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the site.

No Professional Advice

Our website may contain general information related to IT services and support. This content is not intended as a substitute for professional advice. For specific advice tailored to your situation, please contact us directly.

Limitation of Liability

Under no circumstances shall we be held liable for any loss or damage, including but not limited to indirect or consequential loss or damage, arising out of or in connection with the use of this website or reliance on any information provided.

If you have any questions or concerns about this disclaimer, please contact us at:
📧 support@ecoitservices.com
📞 +44 7858951408

Privacy Policy - the basics

Effective Date: 05/08/2025
ECO IT services ("we", "our", or "us") is committed to protecting your privacy and handling your data responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or engage with our IT support services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Full name
Email address
Phone number
Business or residential address
Payment information (if applicable)

b. Technical Information

Device details (e.g., operating system, hardware info)
IP address
Browser type and version
Support session logs and system diagnostics (with your consent)

2. How We Use Your Information

We use your information to:

Provide and manage IT support services
Communicate with you regarding service updates or appointments
Process billing and transactions
Improve our services and website
Comply with legal and regulatory requirements

3. How We Share Your Information

We do not sell or rent your personal data. We may share your data:

With service providers (e.g., cloud platforms, payment processors) who help us deliver services
When legally required (e.g., court orders, audits)
With your explicit consent

All third parties are required to maintain the confidentiality and security of your data.

4. Data Security

We take data security seriously. We use encryption, secure access protocols, and up-to-date technology to protect your information against unauthorized access, loss, or misuse.

5. Data Retention

We retain your data only as long as necessary for the purposes described above or as required by law. You may request deletion of your personal data at any time (subject to applicable legal obligations).

6. Your Rights

You may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent (where applicable)
Object to certain data processing

To exercise any of these rights, contact us using the details below.

7. Cookies

Our website may use cookies to enhance user experience and collect usage data. You can modify your browser settings to decline cookies, although some features may not work as intended.

8. Changes to This Privacy Policy

We may update this policy occasionally. The most current version will always be available on our website, along with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

ECO IT services
📧 Email: support@ecoitservices.com
📞 Phone: +447858951408